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Introduction to Supplier Management

About this course:    
The course covers a range of concepts that will help those attending plan and prioritise the way they manage multiple suppliers or best manage single suppliers. Not all suppliers are equal and managers need to be able to segment them in order to optimise supplier engagements.Once segmented, managers need to understand each stage of the supplier management lifecycle from identifying the need for external supply all the way through to exiting suppliers effectively.

Duration: 1 day; 7 PDUs



Course objectives:  
  • To understand a supplier management lifecycle
  • To be able to apply a segmentation model to a range of suppliers
  • To understand how to build and apply service levels and key performance indicators
  • Tounderstand key elements of a supplier contract
  • To appreciate a range of techniques available to build strong supplier partnerships


Course outline:
During this coure you will learn how to manage the entire supplier management lifecycle, understand contract essentials and use a range of tools and techniques to build healthy supplier relationships.

Topics considered during the course include:
·         Supplier management lifecycle
·         Supplier segmentation
·         Service level agreements and key performance indicators
·         Contract essentials
·         Relationship management techniques
·         Building a partnership
·         Action planning

PCMi Limited is a Registered Education Provider with the Project Management Institute. This course will provide 7 Professional Development Units (PDUs) to any participant who holds a relevant PMI credential.


Course accreditation and prerequisites
There are no prerequisites for this course however general management experience is beneficial. The course is designed for anyone who wants to develop their understanding of the requirements of successfully managing suppliers.




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